Automotive Purchasing Weekly 16 November 2015 - page 4

VWdelivers4.84millionvehicles in
period toOctober
13 November 2015 | OEM
Volkswagen Brand Board of Management Member Jürgen Stackmann commented: “We are
working intensively to regain customers’ trust,” following the release of the automaker’s
October sales results.
The VW Passenger Cars brand delivered
4.84 million vehicles to customers from
January to October this year. “The VW
Passenger Cars brand is experiencing
challenging times. We not only face the
diesel and CO2 issues but also tense
situations on world markets,” explained
Jürgen Stackmann, Member of the Board
of Management of the VW Passenger Cars
brand responsible for Sales, Marketing and
After-Sales. “Developments in Brazil and
Russia continue to give cause for concern,
while we were able to grow again on the
Chinese market in October.”
In China, its largest single market, the
brand grew deliveries in October by 1.8% and
was therefore able to stop the downward
trend. In the entire Asia-Pacific region, the
brand delivered 2.32 million units from
January to October.
Stackmann added: “In Western Europe,
the temporary sales stops for vehicles
affected by the diesel issue had an impact
on sales.” In October, the VW Passenger
Cars brand delivered 1.3% fewer vehicles in
Western Europe than in the corresponding
month of the previous year. However, the
brand was able to grow slightly in Germany,
Spain and Italy. In some markets of Central
and Eastern Europe, the brand recorded
significant growth. While the downturn in
Russia continued (-25.7%), deliveries in the
Czech Republic and Poland rose markedly.
VW Passenger Cars delivered 3.5%
more vehicles in the North America region
in October. Once again, there was a slight
increase in the U.S., amounting to 0.2%.
On the other hand, the South America
region continued to feel the effects of
the challenging situation in Brazil, where
deliveries to new customers reached
291,300 vehicles from January to October.
The decline in Brazil was reflected by
deliveries in the South America region as a
whole (-27.2%).
Stackmann commented on the current
situation: “The entire company is working
to restore the trust of our customers in the
brand and our products. We will take care of
each individual customer who is affected.” In
view of the remedial action which is to start
next year, Stackmann said that the brand
faced an enormous challenge which it would
shoulder together with VW dealerships. “In
our VWdealerships throughout the world, we
have fantastic teams who do an outstanding
job every day. Together, we want to provide
our customers with excellent support in this
situation and to convince them that they
took the right decision in choosing a VW,”
Stackmann said. He added that the technical
measures required and the time schedule
for remedial action were currently being
discussed with the authorities and would be
announced as soon as possible. Stackmann:
“Even though we must still ask customers for
a little patience, we will work intensively on
their loyalty and satisfaction, which are our
top priority.”
Suzuki rewardsyoungapprenticesat
16 November 2015 | OEM
Suzuki has hosted a prestigious ceremony
at the Silverstone motor racing circuit
in Northamptonshire, which saw the
graduation of 17 individuals from the vehicle
manufacturer’s Advanced Apprenticeship
Programme (AAP).
The annual event celebrates the
successful completion of the practical
hands-on learning initiative which takes
place over three years for Automobile and
Motorcycle Technicians, and 24 months for
Aftersales Parts Advisors. Throughout the
apprenticeship, participants undertake block
release tuition at the dedicated and state-
of-the-art Suzuki training facility, whilst also
enjoying support and a structured career
path during their full-time employment at
one of the company’s 155 dealers in the UK.
The students who were able to attend
the ceremony came from the length and
breadth of the country and proudly collected
their Apprenticeship Completion Certificate
and NVQ/VCQ Level Three Advanced
Apprenticeship Award from Denis Houston,
Director of Aftersales at Suzuki GB.
Denis Houston, Director Aftersales
for Suzuki GB said: “We would like to
congratulate all of this year’s apprentices on
their fantastic achievement, a great reward
for all their hard work and dedication to the
programme. Each of these individuals have
always demonstrated a real passion for our
products, as well as the desire to provide an
excellent service to our customers, which
are both central to the ongoing success of
our brand.
“The apprentices are worthy ambassadors
of Suzuki, and they will be able to apply and
share the valuable learning that they have
gained during their work with others, and
continue to evolve in-line with the fast-paced
automotive sector. We wish them the very
best for the next chapter of their careers.”
Twomonths tospare: Porschepasses
last year’s total
13 November 2015 | OEM
With a total of over 190,000 vehicles in the
first 10 months of 2015, the company has
achieved a new record for units delivered,
already surpassing the figure for the whole
of 2014.
“The numbers prove impressively that
with the diversity of its models Porsche
is better geared than ever to what our
customers want,” said new Member of the
Executive Board - Sales and Marketing
Detlev von Platen on Monday in Stuttgart.
In the month of October Porsche
delivered 18,699 new cars around the globe.
That represents a year-on-year increase of
18%. Globally the sports car manufacturer
achieved an increase of 27% to 191,784 units
in the first ten months of the year. In the
whole of 2014, the figure was 189,849.
The front-runner remains the Macan: at
nearly 70,000 units by October, the compact
SUV is the brand’s clear best-seller this year.
The Cayenne is also in great demand: more
than 60,000 vehicles were handed over to
customers – 12% more than from January
to October 2014. Despite the forthcoming
model change, the current Porsche 911
remains popular: from January to October
2015, 27,281 vehicles were delivered
worldwide. This equates to an increase of
The strongest single market in October
was China, where Porsche sold 4,950
vehicles (+44%). Close behind was the
USA (4,070 vehicles, +11%). The European
market grew by 11% (6,691 units). The main
contributor was Germany with 2,644 units
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